Privacy Policy
Last updated: September 12, 2025
1. Introduction
UpSkilliT Training Solutions Private Limited ("UpSkilliT Test AI", "we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and platform.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Personally identifiable information, such as your name, email address, that you voluntarily give to us when you register with the Site.
- Financial Data: We do not collect or store any credit card or payment card information. All payment data is securely handled by our payment processor, Razorpay.
- Test and Submission Data: We store the tests you create, the answers submitted by learners, and the AI-generated feedback. This data is linked to the respective user accounts.
- Technical Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, and timestamps.
3. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Create and manage your account.
- Provide our core services of test creation, delivery, and grading.
- Process payments and credit purchases.
- Email you regarding your account or order.
- Monitor and analyze usage and trends to improve your experience with the Site.
- Prevent fraudulent transactions and monitor against theft.
4. Disclosure of Your Information
We do not share your information with any third parties except as described in this Privacy Policy.
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (Razorpay), data analysis, email delivery, and hosting services (Firebase/Google Cloud).
- Generative AI Models: Test content and submission data are sent to third-party generative AI models (e.g., Google Gemini) for the purpose of generating questions and grading answers. This data is handled according to the privacy policies of the respective AI service providers.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Rights
You have the right to access, update, or delete your personal information. You can manage your account information directly from your profile settings or by contacting us for assistance.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at jag@upskillit.com.